FAQs
What is the difference between Ultra massage guns?
Ultra Massage Gun Prime II is a mini/small heating and cooling massage gun. We advise you use it for back pain. The battery works for 3 hours. The gun comes with 4 heads to target different parts of the body. Ultra Massage Gun Elite (most popular) is heating & cooling enabled, for all users, light & heavy. The battery works for 4 hours. The gun comes with 8 heads to target different parts of the body. Ultra Massage Gun Pro (deep tissue, strongest, perfect for athletes), is easy to hold and use, with a 16mm depth stroke, and rotating heads. The battery works for 8 hours. The gun comes with 5 heads to target different parts of the body.
Which Ultra Recovery product is right for me?
Our massage guns are best for targeted, deep tissue relief and muscle tension. Our compression boots are ideal for overall leg recovery, boosting circulation, and reducing soreness and swelling.
Are the massage guns FDA approved?
Most of our key guns (Ultra Gun Prime II, Ultra Gun Elite and Ultra Gun Pro) are FDA and ISO certified.
Can I use the massage gun and the compression boots on the same day?
Yes, you can. Many athletes and professionals use both devices as part of a comprehensive recovery routine. The massage gun is great for targeted muscle relief, while the compression boots are for overall leg recovery.
How long does the massage gun work per charge?
Our guns are extremely durable, equipped with lithium batteries. They last between 3 & 8 hours.
How do the compression boots and massage guns take to charge?
The Ultra Massage Gun Pro takes approximately 4 hours to fully charge, and the Air Go takes around 3-4 hours. You can find the specific charging time for each product in its user manual.
What is red light therapy?
Red light therapy (RLT) is a treatment that uses low wavelength red light to reportedly provides muscle and joint pain relief, anti-aging and improves your skin’s appearance, such as reducing wrinkles, scars, redness, and acne.
What is Ultra Air PRO?
Compression or recovery boots are special boots that use intermittent pneumatic compression as a technique to treat certain health conditions or simply speed up the legs recovery process. You can
How does your return policy work with the 14-day trial?
If you are not satisfied with your products, you can return it within 14 days and get a full refund of the purchase price. We’ll schedule the return and donate it to a charity so it doesn’t go to waste.
Are the compression boots safe for everyone?
Our compression boots are safe for most people. However, we recommend consulting with a healthcare professional before use if you have certain health conditions like a heart condition, blood clots, or are pregnant.
How much does the delivery cost?
Shipping is free for orders above AED100! And it is second day for orders placed before 2 pm.
What is the noise level of the massage guns?
Our massage guns are designed with a powerful yet quiet brushless motor, operating at a whisper-quiet level (under 60 decibels). You can enjoy a relaxing massage without disturbing your environment.
How do I choose the right massage head?
Each massage head is designed for a specific purpose. For example, the ball head is for large muscle groups, while the flat head is for general use. You can find a detailed guide on our website to help you choose the right head for your needs.
Do you have retail stores?
Currently we don’t have any stores; we sell online on this website and on Amazon, and we give you a 14-day free trial so you can be sure you will be satisfied before and after shopping.
How do I clean my devices?
Our massage guns and attachments can be wiped down with a damp cloth. The seamless interior of our compression boots is also wipeable and designed to be hygienic and easy to clean.
Do you offer a warranty on your products?
Yes, we stand by the quality of our products. Our massage guns come with a 1-year limited warranty, and our compression boots come with a 1-year limited warranty for the device and a 2-year limited warranty for the leg cuff.
I have a question that isn’t here. Who can I contact?
We are here to help. You can contact our support team at contact@ultrasntores.net for any questions related to our products, returns, or support.
Why Shop with Us
Superior Performance, Unmatched Results
Our technology isn’t just advanced—it’s ultra-effective. With pressure levels reaching up to 240 mmHg, our boots deliver a deep, therapeutic massage that outperforms many competitors. This precise, high-pressure compression is engineered to accelerate your recovery 2-3 times faster, helping you reduce muscle soreness and get back to your peak performance without unnecessary downtime.
Professional Grade, Accessible Price
We believe that the benefits of compression therapy should be available to everyone, not just a select few. By combining cutting-edge technology with an efficient business model, we offer professional-grade recovery systems at a fraction of the cost of our competitors. With Ultra Recovery, you don’t have to choose between quality and value; you get the best of both.
Peace of Mind with Our Guarantee
Your satisfaction and confidence are our top priorities. That’s why every purchase is backed by a 1-Year Limited Warranty and a hassle-free Free & Easy Return policy. We are committed to the quality and durability of our products, and we stand behind them with unwavering support, ensuring that you can shop with complete peace of mind.
What Our Customers Say
“Except that supplied attachments are not reusable for multiple uses, the product is excellent—almost the same as commercial medical physiotherapy equipment. Money well spent, I would say.”
“This product is absolutely fantastic for deep tissue massage and light massage. Relieves aching muscles and head aches. I would highly recommend this product to anyone and have already. ”
“It works great. One small issue I have is that the cups are so strong, that removing them is uncomfortable. They are made of a very hard plastic and the suction is so great, it’s not fun to remove them (even after turning them off).”